Find the Status of a 311 Request

You can learn the status of a 311 request by entering the case ID you received when you filed the request.

For property and nuisance violations, you can look up by address and find more detailed status updates here.

Case ID:

If you do not have your case number, please email with the subject line: Lookup Case Number. Please make sure to provide the contact information of the requestor and the service request description and location so that your case number can be located.