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 KANSAS CITY
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Email: kcconvention@kcmo.org

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Event Organizers: Please
Give Us Your Feedback

Help us improve our services by rating our performance during your event. Information you provide below will be used only by the Kansas City Convention & Entertainment Centers staff.

Event name:
Event dates: Start (mm/dd/yy): End (mm/dd/yy):
Your name:
Phone:  
Event salesperson:
Event coordinator(s):

Facilities/venues used (check all that apply):
Conv Ctr Exhibit Hall(s) Conv Ctr meeting rooms
Municipal Arena Music Hall
Little Theatre Conference Center
Barney Allis Plaza Municipal Exhibition Hall

1. Why did you select the Kansas City Convention Center?     (Check all that apply.)
Referral Convention & Vis. Bureau
Advertising Past experience
Sales contact Other
      Specify:

2. Total attendance:

Did attendance    increase      decrease
                            meet expectations over previous events?
First event

 
Section One -- Please assess our FACILITIES by selecting the appropriate rating: 5 = Excellent, 4 = Good, 3 = Acceptable,
2 = Marginal, 1 = Poor, NA = not applicable
 
3. Functionality
        5      4      3      2      1      NA
4. Cleanliness & maintenance
        5      4      3      2       1       NA
5. Parking
        5      4      3      2       1       NA
6. Signage
        5      4      3      2       1       NA
7. Website
        5      4      3      2       1       NA
Comments:
 
Section Two -- Please assess the KCCEC STAFF by selecting the appropriate rating: 5 = Excellent, 4 = Good, 3 = Acceptable,
2 = Marginal, 1 = Poor, NA = not applicable
 
8. Sales & marketing
        5      4      3      2       1       NA
9. Contract administration
        5      4      3      2       1       NA
10. Event coordination
        5      4      3      2       1       NA
11. Maintenance
        5      4      3      2       1       NA
12. Housekeeping & setup
        5      4      3      2       1       NA
13. Sound & technical services
        5      4      3      2       1       NA
14. Building security
        5      4      3      2       1       NA
15. Box office & ticketing services
        5      4      3      2       1       NA
16. Invoice/accounting
        5      4      3      2       1       NA
    Comments:
 
Section Three -- Please assess CONTRACTED SERVICES by selecting the appropriate rating: 5 = Excellent, 4 = Good,
3 = Acceptable, 2 = Marginal, 1 = Poor, NA = not applicable
 
17. Concessions (Aramark)
        5      4      3      2       1       NA
18. Electrical/Technical Services
        5      4      3      2       1       NA
19. Event Staffing/Security
        5      4      3      2       1       NA
20. Ticketing Services (Ticketmaster, Inc.)
        5      4      3      2       1       NA
21. Catered Food & Beverage
       Vendor:
        5      4      3      2       1       NA
22. Audio-Visual Services
       Vendor:
        5      4      3      2       1       NA
23. Decorator/Drayage
       Vendor:
        5      4      3      2       1       NA
24. Stagehands/Teamsters
       Vendor:
        5      4      3      2       1       NA
    Comments:
 
25. What suggestions would you offer to assist us in serving you better?
   
 

Kansas City Convention & Entertainment Centers, Kansas City, Missouri
Phone: (816) 513-5000   Fax: (816) 513-5001   Toll Free: (800) 821-7060